EXPECT GREAT CUSTOMER  SERVICE FROM EVERYTHING DESSERTS

Providing great customer service is at the heart of our business. From our industry-leading customer service levels to our helpful and experienced telesales team and ease of placing your order, the customer service experience that we offer is as important to us as it is to you.

WE’RE ON YOUR TEAM

We do our very best to make sure that our customers build relationships with key points of contact within our telesales and customer service teams, in addition to their dedicated field sales contact.

GREAT MINDS

Customer service doesn’t just stop at strong relationships. Our teams have vast product knowledge across our categories and will be more than happy to assist you in finding the right product for your menu, your budget and your consumer or end user.

CUSTOMER SERVICE EXECUTIVES

Our Customer Service Executives work closely with our telesales and operations teams to maintain and improve our service levels for customers. They play a key role to keep customers informed by providing ETAs for deliveries if any of our routes are running late.

We’ve spent a long time looking at the business, putting the right processes, people and training in place to ensure we remain focused on great service internally between departments as well as externally to our customers and suppliers. From our customer facing and non-customer facing operational teams, to our field sales, telesales and all of our head office support teams – we all understand the importance of great service.